43 / 272
43
General Information
Corporate Management
Financial Information
Organization and Process Management Department
Workload and workforce analyses were conducted at the Head
Office units and the branches.
In 2014, efforts to develop an Employee Suggestion System
were initiated. The objective is to solicit, collect and use
employees’ creative ideas and to implement those suggestions
that will add value to the organization to ensure continuous
improvement. The system will be launched in 2015.
Administrative Services Department
In 2014, a new seating configuration was made to create a
more comfortable working environment for employees.
The Bank ensured that all necessary workplace health
and safety measures were taken, and that the required
infrastructure was completed.
Communication Department
All changes related to effective customer relationship
practices were undertaken successfully and communicated to
stakeholders via the corporate website and press releases.
The Department participated in various fairs and events that
contribute to trade activities in North Africa and the Middle
East. Besides, further strengthening its corporate image
through sponsorships, the Department improved the Bank’s
communication with its target audience.
In all promotional activities carried out by A&T Bank
Communication Department, the rising importance of North
Africa and the Middle East as well as the Bank’s expertise in the
region was emphasized.
With regard to social responsibility efforts, A&T Bank made
monetary donations to support various initiatives carried out
by the Turkish Educational Foundation (Soma Hope Fund),
Educational Volunteers Foundation of Turkey, Spinal Cord Injury
Association of Turkey, and the Families of War Veterans and
Martyrs Association.