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General Information
Corporate Management
Financial Information
Our Vision
To be the Bank that is preferred most and does provide the best
service in banking transaction between Turkey and Africa &
Middle East countries by ensuring sustainable and profitable
growth in domestic market.
Our Mission
To be a bank that
• always keeps internal and external customer satisfaction
at the highest level thanks to the reliable and high quality
service,
• is close to customers and easy to work with,
• operates by taking ethic values and social responsibility
consciousness into consideration,
• open to innovation and improvements,
• takes sustainable growth into basis without compromising
effective risk management,
• distinctly and continuously increase the value it adds to its
customers, employees, shareholders and the economy.
Our Values
Customer Oriented:
Our priority in all of our operations and
efforts is the satisfaction of our customers. For this purpose, we
always offer honest, respectful, solution oriented and cheerful
service.
Reliability:
We establish a confidence and loyalty among our
customers, colleagues and business partners thanks to our
experience, expertise and knowledge in banking services as
well as our commitment to corporate values; whereas we keep
our promises timely and completely without compromising
prudence.
Satisfaction of Employees:
We value our employees and
support their personal and professional development. We
place emphasis on delegation and encourage our staff to take
initiative. We believe that a fair performance management
system is essential to increase efficiency.
Openness to Change:
We always question the way we do
business with our customers and business partners and carry
on efforts to make our business more efficient and more
dynamic. Considering our clients’ expectations and necessities,
we invest in technology and strive for increasing our service
quality.
Transparency:
As being A&T Bank employees, we clearly
and in a timely manner share the required information with the
related third parties on the basis of transparency principles
and we ensure the availability of information. Meanwhile,
we encourage all of our staff to share their thoughts in a
constructive and open manner in accordance with accepted
banking practices.
Team Spirit:
We place emphasis on team spirit and believe that
success can be achieved through cooperation, mutual trust and
respect.
Vision,
Mission,
Values