Security Informations
You can see Internet Banking security questions in the below list.
- Do not note down your Internet banking password to anywhere. Do not save it in your computer or browser. Do not select the names
of your relatives and special days and dates such as birthdays or foundation year of your favorite club and your phone number,
which can be easily guessed, as your password.
- Do not perform any Internet banking transaction through the computers in Internet cafés, public areas and the computers that belong
to or can be accessed by others, such as computers in the office.
- Banks do not ask your personal details via e-mail. Do not answer to e-mails that are asking your personal details, do not send your
personal details via e-mail and in such cases you must immediately inform your bank.
- Do not use any pirated or unlicensed software in your computer and do not forget to use updated versions of all of your software.
- Use licensed antivirus and firewall programs against viruses and other similar software that may penetrate into your computer and
always keep them updated.
- Set your Internet banking security settings in accordance with your needs and usage habits. (such as IP limitations, time limitations,
etc.)
- Manually type the URL of the website that you want to access to the address field of your Internet browser.
- If you notice anything unusual on the Internet Banking screen, which you use to login, and if you have not been notified for such
changes, immediately contact with your Bank.
- GlobalSign Extended Validation CA-G2 (Green Address Bar) certificate, new version of SSL technology, is being used in our Internet
Branch for your security. Green Address Bar is supported by Microsoft Internet Explorer 7, Mozilla Firefox 3.2, Opera 9.6, Apple Safari
3.2 and higher versions of these browsers. You can access version details of your browser through "About" option under "Help" menu.
If your browser supports any of these minimum versions listed above, address bar of our Internet branch turns to green after you log
in in order to show that your communication is secure.
Warning Against Fraud Calls
- Stating that he made a call from the bank's security team. Stating that he is a government official (lawyer, police, prosecutor).
Insurance may be fraudsters who tell you they are calling from the bank for expense payments and asking you to share / type
in your password information.
For your password and information security;
- Your customer number, internet / mobile banking password, one-time SMS transaction confirmation password sent to your
mobile phone are unique to you.
- Under no circumstances, our bank requests this information from our customers, either verbally or in writing. Therefore,
we kindly request that you do not respond to people who call you and ask you to share / type your information, including
your passwords, and do not transfer money to people you do not know on your own device with the direction of these people.
Warning Against Fraud Events Via Mobile Applications
- Do not click on the links in SMS, WhatsApp and e-mail messages sent from unknown sources or people you know with suspicious
topics.
- Do not rely on fake social media campaigns that want to install applications with the promise of rewarding, do not click on the links in
these campaigns.
- Do not download a remote access application to your device with the direction of the people calling you.
- Do not download applications from media other than your device's application market (Google Play, App Store). While downloading
mobile applications belonging to our bank to your device, "A&T Bank A.Ş." Make sure that the brand name exists
- Before downloading the application, pay attention to the number of downloads and likes, read all positive and negative comments about
the application. Since negative comments can be deleted immediately, it is expected that there will be few user comments under such
applications.
- Make sure that your mobile phone, tablet or personal computer where you perform your banking transactions has a virus removal
program and that the program is up to date.
If you encounter a suspicious situation, please call our Bank immediately and give information.
Make sure that your phone and e-mail information registered in our bank's systems are always up-to-date so that we can reach you